BrainBots Help Center & User Guide
Welcome to the BrainBots Business Dashboard. This guide will help you train your AI, manage your leads, and optimize your business operations.
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Main Business Dashboard
The Main Dashboard is your command center.
Knowledge Base
The Knowledge Base is the "brain" of your AI assistant.
Settings Overview
The Settings page is the command center for your AI assistant.
Lead Management (CRM)
The Leads page serves as your built-in Customer Relationship Management (CRM) hub.
Usage & Resources
The Usage & Resources page is your utility meter.
Team Management
The Team page is where you expand your workforce.
App Integrations
The App Integrations page is where you expand your AI's reach.
Support Page
The Support page is your central portal for communicating with the BrainBots team.
AI Behavior Customization (Bot Configuration)
The Bot Configuration page is where you define the personality, voice, and core behavior rules for your AI assistant.
Agent Dashboard
The Agent Dashboard is a Progressive Web App (PWA) designed specifically for support agents to handle live chat conversations with customers.
Facebook Messenger Integration
The Facebook Messenger Integration allows you to connect your Facebook Business Page with BrainBots.
Ratings and Reviews
The Ratings and Reviews system in BrainBots is designed to automatically collect customer satisfaction scores and feedback after a live agent support interaction concludes.
Need More Help?
Can't find what you're looking for? Our support team is here to help.